Customer Success Specialist

Who is Authenticx?

Authenticx is on a mission to help humans understand humans. Our SaaS platform is the new standard for humanizing customer interaction data at scale. We do this by channeling our passion and talent into helping healthcare leaders listen to their conversational data in a way that delivers value to the enterprise.

Who is our ideal Customer Success Specialist?

You are highly internally motivated and want to be part of something that is bigger than yourself.  You thrive on working with people and know that trust is at the heart of building positive and productive relationships. You have experience successfully managing client-facing projects and working with cross functional teams to get things done with the highest standards.  You know your way around technology, have comfort working in a virtual environment and over web-based teleconferencing, and enjoy collaborating with others.  Past clients, friends or colleagues might describe you as:

In this role you will have two primary responsibilities:

[1] Supporting Authenticx Customer Success Managers (CSMs). The CSM is responsible for understanding client needs and building business value for our customers. Supporting them includes:

[2] Being a liaison to product innovation. This includes:

Minimum Qualifications:

*Must be authorized to work in the United States, now and in the future, without requirement of sponsorship/visa.

All interested candidates should email her or his resume to opportunities@beauthenticx.com. 

authenticx soc 2 announcement
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