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Help Desk Technician

Who is Authenticx?

Authenticx is on a mission to help humans understand humans. Our platform is the new standard for humanizing customer interaction data at scale. We do this by channeling our passion and talent into helping health care leaders listen to their conversational data in a way that delivers value to the enterprise.

Who is our ideal Help Desk Technician?

You are internally motivated and want to be part of something that is bigger than yourself.  You thrive on working with people and know that trust is at the heart of building positive and productive relationships. You have experience successfully demonstrating your attention to detail, you are known for being organized, and you have a passion to assist people. 

Past clients and colleagues might describe you as:

You have familiarity with the basics of Microsoft Office and have comfort working in a virtual environment and over web-based teleconferencing. 

In this role you will be responsible for the following:

Technical Support

Quality Assurance

Success in this Position Will be Measured By

Minimum Qualifications:

*Must be authorized to work in the United States without requirement of sponsorship/Visa

Interested?  Please send your resume to opportunities@beauthenticx.com. 

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