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Data-backed storytelling at scale

Analyze and activate your customers’ voices to reveal transformational opportunities in healthcare.

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Understanding begins with listening, and listening now has scale.

Stop the soulless feedback surveys. You have what you need. Authenticx aggregates the voices of your customers so that you can get real-time insights and activate those voices to do even greater things.

Aggregate

Accelerate what’s already in motion.

You have the right inputs from your existing customer interactions. We’ll help you gather and combine them.

  • Leverage quantitative and qualitative data that you already have
  • Combine data across silos and teams
  • Collect ongoing, real-time insights without creating friction for the customer
Analyze

Access, organize and structure data inputs.

With your inputs in one place, our software will help categorize and customize your priorities to get the best results.

  • Organize by needs, interests, drivers, sources, and other contextual indicators
  • Collect quantitative and qualitative data around selected initiatives
  • Access it all through one dashboard, customizable to reflect your organization’s top priorities
Activate

Act on a deeper level of customer understanding.

Confidently take action with insights that close the gap between your organization and customers.

  • Experience a combination of audio and visual outputs from the customer directly
  • Leverage insights and trends made visible across multiple data sources
  • Get the right information to executives so they can connect with your customers

Ready to reconnect with your customers?

Talk to one of our experts today to find out what opportunities your organization can uncover.

Request a Demo

“The Authenticx platform provides a combination of relevant quantified data with emotional weight, which is extremely impactful. We have immediately been able to increase the richness of our insight program because of Authenticx.”

Jeremiah Pastrick, VP of Corporate Development and General Counsel Leading Company in the Health and Hospital System Industry
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